Summary of the Hockley and Hawkwell Day Centre Code of Conduct.

 

The full Code of Conduct can be found in Section 22 of the Policy and Procedures manual sections v to vii

 

We set out below a resume of that Code, but you are asked to read and refer to the full code in the manual, as the reference point.

 

v         Code of Conduct

 

    a     Introduction

 

This Code of Conduct outlines the behaviour expected of everyone, including individuals from outside organisations who interact with the Day Centre through its activities. The underpinning principles of the code are that:

 

The welfare of everyone is paramount, regardless of whether they are clients, volunteers or individuals from outside organisations who interact with the Day Centre activities;
                      

It is the responsibility of everyone to behave with dignity, respect, integrity and maturity.

 

  

    b    Purpose

 

This Code of Conduct will:

 

Help to protect all participants of the Day Centre from abuse and/or inappropriate behaviour from other individuals.

 

Clarify the standard of behaviour by all.

 

This Code of Conduct is intended to provide a minimum framework for safer working practice for all attendees whether they are Volunteers, Clients or individuals from Outside Organisations.

 

 

 

 

vi       Duty to Uphold this Code of Conduct

 

It is the responsibility of all attendees at the Day Centre to ensure that their behaviour always meets the standards of this code of conduct. Any breaches of the code must be reported:

 

Anyone attending the Day Centre, including but not limited to Volunteers, Clients or Individuals from Outside Organisations, can report breaches of the code of conduct to:

 

This Safeguarding team will escalate immediately to the Safeguarding Trustee and as appropriate to the Management Team.

 

A referral may be made to a statutory agency i.e. the police and/or the local authority or adult social care department or the Charities Commission if the behaviour alleged has breached the code of conduct and constitutes a safeguarding allegation.

 

All reports will be recorded and kept private and confidential and will be maintained for a period of 5 years.

 

vii       Standard of behaviour

 

It is essential that everyone involved in the Charity:

 

Upholds this Code of Conduct, and safeguarding policy and procedures, at all times.

 

Treats everyone with dignity, respect, integrity and maturity without prejudice or discrimination and avoids favouritism.

 

Uses language which is appropriate and is not bullying, offensive, intimidating or discriminatory on the grounds of: age; disability; gender reassignment, gender identity; race; religion or belief; sex, sexual orientation; marriage and civil partnership; or due to a person’s pregnancy.

 

Carefully consider any physical contact required and ensure that physical contact is appropriate and not unnecessary or unjustified. Be aware that physical contact may be misinterpreted, no matter how well intentioned.

 

Consider the way in which they offer comfort and reassurance to a distressed individual and do it in an appropriate way; remembering that not every individual who is distressed will require comforting.

 

Never touch anyone in a way which may be considered indecent.

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Ensure that if any kind of physical support is required during any activities, it is provided only when necessary, in relation to the activity and that this is done in a way that other colleagues can observe them and never when they are on their own with the other individual and in a way that the individual is made comfortable.

 

Maintain appropriate conduct and avoid threatening or potentially violent behaviour that may lead an individual feeling anxious or frightened.

 

Challenges unacceptable behaviour and reports all allegations and suspicions of abuse regardless of the status of the adult(s) involved.

 

Ensure that allegations or disclosures about abuse are taken seriously and reported to the Safeguarding team.